Some Physical Therapy practices see as many as 15% of their appointments fail to show up without notice. This costs both money (the empty slot earns no money) and time (because the therapist has to sit there waiting for the next appointment).
Sending clients text reminders in advance of their appointment measurably reduces no-shows. When a cancellation occurs at the 48-hour mark (when the client is asked to confirm) this gives the therapist enough time to book an appointment with a different customer in the same slot and saves wasted time and allows you to earn more money.
Go ahead, try it! Send yourself a text right now and see how it works:
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